Your Privacy Matters
soul77 takes your privacy seriously. This policy explains exactly what personal data soul77 collects, why it is collected, how it is used, and what rights you have over your own information. Reading this page takes about five minutes and is worth your time.
How We Protect You
Privacy is not an afterthought at soul77 — it is built into how the platform works from the ground up.
Every piece of data you send to soul77 — from your registration details to your payment information — is encrypted using industry-standard TLS encryption. Your data is also encrypted at rest in soul77's secure servers. No one can intercept or read your information in transit.
soul77 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to operate the soul77 platform, process your transactions, and provide customer support. That is it — nothing more.
soul77 gives you full rights over your personal data. You can request to view what data soul77 holds about you, ask for corrections, request deletion, or withdraw your consent to data processing at any time. All requests are handled within 30 days by the soul77 support team.
soul77 only shares data with third parties where it is strictly necessary — for example, with payment processors like bKash and Nagad to complete your transactions. Every third party soul77 works with is contractually bound to handle your data securely and only for the specific purpose it was shared.
soul77 uses cookies only to keep you logged in, remember your preferences, and ensure the platform works correctly. soul77 does not use third-party advertising cookies or tracking pixels. You can manage cookie preferences in your browser settings at any time without affecting your ability to use soul77.
Identity verification on soul77 is handled through a secure, encrypted process. Documents you submit for KYC verification are stored securely, accessed only by authorised soul77 staff, and are never shared with third parties except where required by law. Verified documents are deleted once verification is complete.
This Privacy Policy describes how soul77 ("soul77", "we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors who use the soul77 platform at soul77.vip. soul77 is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection laws.
By registering an account on soul77 or using any part of the soul77 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use soul77.
This Privacy Policy applies to all players using soul77 via the website at soul77.vip and via the soul77 mobile app. Both are covered by the same data protection standards.
soul77 collects personal data that you provide directly, data generated by your use of the platform, and in some cases data from third-party sources used to verify your identity. Here is a breakdown of what soul77 collects and why:
| Data Type | Examples | Why Collected |
|---|---|---|
| Registration Data | Name, date of birth, email address, phone number | To create and manage your soul77 account |
| Identity Verification | National ID, passport, selfie photo | To verify your age and identity as required by law |
| Payment Data | bKash/Nagad/Rocket account number, transaction IDs | To process deposits and withdrawals securely |
| Usage Data | Games played, bets placed, session duration, login times | To operate the platform and detect fraud |
| Device & Technical Data | IP address, device type, browser, operating system | To secure your account and improve platform performance |
| Communications | Support chat logs, emails sent to soul77 | To resolve queries and improve customer service |
soul77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law and with your explicit consent.
soul77 uses your personal data for the following purposes:
Marketing emails: soul77 will only send you promotional emails if you have opted in during registration or in your account settings. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting support.
soul77 processes your personal data on the following legal grounds:
soul77 does not sell your personal data. soul77 shares your data only in the following limited circumstances:
All third parties with whom soul77 shares data are required to implement appropriate security measures and to use your data only for the specific purpose for which it was shared.
soul77 retains your personal data for as long as your account is active and for a period after account closure as required by law. Specifically:
When data is no longer required, soul77 deletes it securely or anonymises it so that it can no longer be linked to you personally.
soul77 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. These measures include:
While soul77 takes every reasonable precaution to protect your data, no system is completely immune to security risks. In the event of a data breach that affects your rights, soul77 will notify you promptly and take immediate steps to contain and remediate the breach.
Your role in security: Keep your soul77 password strong and unique. Never share your login credentials with anyone. Enable two-factor authentication in your account settings for an extra layer of protection.
soul77 uses cookies — small text files stored on your device — to make the platform work correctly and to improve your experience. soul77 uses the following types of cookies:
soul77 does not use advertising cookies or third-party tracking cookies. You can manage cookie settings in your browser at any time. Note that disabling essential cookies will affect the functionality of soul77.
You have the following rights regarding your personal data held by soul77. To exercise any of these rights, contact soul77 at [email protected]. soul77 will respond to all requests within 30 days.
soul77 is strictly for adults aged 18 and over. soul77 does not knowingly collect personal data from anyone under the age of 18. If soul77 discovers that a person under 18 has registered an account, the account will be closed immediately, all data will be deleted, and any deposits will be returned where possible.
If you believe that a minor has registered on soul77, please contact soul77 immediately at [email protected] so that the matter can be investigated and resolved promptly.
soul77 may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or data processing practices. When material changes are made, soul77 will notify registered players via email or an in-platform notification. The updated policy will be published on this page with a revised "Last Updated" date.
Your continued use of soul77 after the effective date of any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the changes, you should stop using soul77 and contact support to close your account.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to raise a privacy concern, please contact the soul77 data protection team:
For questions about responsible gaming, visit the Responsible Gaming page. For general platform questions, visit the FAQ page.
soul77 is committed to keeping your personal data secure and using it only to provide you with the best possible gaming experience. If you ever have a concern about your privacy, reach out to the soul77 support team at [email protected] — the team is available 24/7 and will respond promptly.